AliExpress Buyer Guides

Everything you need to know to shop safely and save money on AliExpress.

Frequently Asked Questions

Is AliExpress legit?
Yes. AliExpress is owned by Alibaba Group, one of the world's largest companies. It has buyer protection that guarantees refunds if items don't arrive or don't match the description. However, individual sellers vary in quality — always check seller ratings and reviews.
How long does AliExpress shipping take?
Standard shipping takes 15-45 days depending on your country. AliExpress Choice items and premium shipping can arrive in 7-15 days. Free shipping is available on most items.
Can I get a refund on AliExpress?
Yes. AliExpress buyer protection covers you for 60-90 days. If an item doesn't arrive, is damaged, or doesn't match the description, you can open a dispute and get a full refund.
Is it cheaper than Amazon?
Usually yes, especially for electronics accessories, phone cases, LED lights, and fashion. Prices can be 50-80% lower than Amazon for similar items. Trade-off is longer shipping.
Do I have to pay customs/import duties?
Depends on your country and order value. Many countries have a duty-free threshold (e.g., $800 in the US, €150 in the EU). Most small AliExpress orders fall under these thresholds.
What payment methods does AliExpress accept?
Credit/debit cards (Visa, Mastercard, Amex), PayPal (select countries), Apple Pay, Google Pay, and various local payment methods depending on your country.
How do I avoid scams on AliExpress?
Check seller rating (98%+ is good), number of orders, read recent reviews with photos, avoid prices that seem too good to be true, and always pay through AliExpress (never direct transfer).
Can I track my AliExpress order?
Yes. Every order gets a tracking number. You can track it on AliExpress, or use tracking sites like 17track.net or parcelsapp.com for more detail.

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